First-Line Supervisors of Personal Service Workers - Explore Careers | GoEducate
First-Line Supervisors of Personal Service Workers
In-Demand
What are First-Line Supervisors of Personal Service Workers
Supervise and coordinate activities of personal service workers.
Wage and Employer Trends
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Common Job Titles
Animal Shelter Manager
Salon Manager
Kennel Manager
Assistant Salon Leader
Clothing Room Supervisor
Child Care Supervisor
Animal Care Supervisor
Children's Service Supervisor
Sorority Supervisor
Locker Room Manager
Manager Stylist
Day Care Supervisor
Personality & Work Styles
Leadership Orientation
Dependability
Social Orientation
Cooperation
Integrity
Self-Control
Optimism
Empathy
Attention to Detail
Stress Tolerance
Work Activities
Getting Information
Communicating with Supervisors, Peers, or Subordinates
Identifying Objects, Actions, and Events
Working with Computers
Documenting/Recording Information
Making Decisions and Solving Problems
Evaluating Information to Determine Compliance with Standards
Inspecting Equipment, Structures, or Materials
Performing Administrative Activities
Monitoring Processes, Materials, or Surroundings
Work Environment
Contact With Others
Work Outcomes and Results of Other Workers
Telephone Conversations
Work With or Contribute to a Work Group or Team
Determine Tasks, Priorities and Goals
Importance of Being Exact or Accurate
Indoors, Environmentally Controlled
Coordinate or Lead Others in Accomplishing Work Activities
Impact of Decisions on Co-workers or Company Results
Freedom to Make Decisions
Skills You Will Receive
Active Listening
Critical Thinking
Speaking
Reading Comprehension
Monitoring
Writing
Active Learning
Learning Strategies
Mathematics
Science
Other Attributes Important To Know
Oral Comprehension
Written Comprehension
Oral Expression
Written Expression
Fluency of Ideas
Originality
Problem Sensitivity
Deductive Reasoning
Inductive Reasoning
Information Ordering
Related Careers
First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
First-Line Supervisors of Housekeeping and Janitorial Workers
First-Line Supervisors of Office and Administrative Support Workers
First-Line Supervisors of Passenger Attendants
First-Line Supervisors of Food Preparation and Serving Workers
First-Line Supervisors of Non-Retail Sales Workers
First-Line Supervisors of Mechanics, Installers, and Repairers
First-Line Supervisors of Security Workers
Technology/Tools Used
Inventory management software
Spreadsheet software
Office suite software
Electronic mail software
Presentation software
Word processing software
Time accounting software
Internet browser software
Calendar and scheduling software
Work Values
Relationships
Independence
Support
Achievement
Working Conditions
Recognition
Knowledge You Will Receive
Administration and Management
Administrative
Economics and Accounting
Sales and Marketing
Customer and Personal Service
Personnel and Human Resources
Production and Processing
Food Production
Computers and Electronics
Engineering and Technology
Education Requirements
High school diploma or equivalent
Job Zone 3
Tasks Associated with This Career
Train workers in proper operational procedures and functions and explain company policies.
Meet with managers or other supervisors to stay informed of changes affecting operations.
Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
Recruit and hire staff members.
Resolve customer complaints regarding worker performance or services rendered.
Take disciplinary action to address performance problems.
Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
Investigate employee complaints and resolve problems following management rules and regulations.
Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
Direct or coordinate the activities of workers, such as hotel staff or hair stylists.
